OLX

LoginSell
R400
Image of ITIL v3 Foundation CBT Nugget Video Training for Sale
R400

ITIL v3 Foundation CBT Nugget Video Training for Sale

Chat

ITIL v3 Foundation CBT Nugget Video Training for Sale

CBT Nuggets ITIL Foundations ITIL® Foundations This ITIL® training with Chris Ward covers the IT infrastructure library (ITIL®) that’s ideal for use by large IT departments, including topics such as the service lifecycle, service operations, and more! 1. ITIL® - Foundations Introduction (10 min) 2. ITIL® Foundations - Terminology (15 min) 3. ITSM and Services (11 min) 4. Processes and Functions (13 min) 5. Service Lifecycle (13 min) 6. Service Strategy - Introduction (14 min) 7. Service Strategy - Service Packages, SLPs, and Assets (13 min) 8. Service Strategy - Service Portfolio Management (12 min) 9. Service Strategy - Financial Management for IT (15 min) 10. Service Strategy - Business Relationship Managment (14 min) 11. Service Design - Introduction (10 min) 12. Service Design - Supplier Management (12 min) 13. Service Design - Service Level Management (14 min) 14. Service Design - Service Catalogue Management (10 min) 15. Service Design - Availability Management (16 min) 16. Service Design - Capacity Management (13 min) 17. Service Design - Information Security Management (11 min) 18. Service Design - Design Coordination and IT Service Continuity Management (13 min) 19. Service Transition - Introduction (11 min) 20. Service Transition - Transition Planning and Support (11 min) 21. Service Transition - Change Management (12 min) 22. Service Transition - Knowledge Management (11 min) 23. Service Transition - Service Asset and Configuration Management (13 min) 24. Service Transition - Release and Deployment Management (17 min) 25. Service Transition - Review (13 min) 26. Service Operations - Overview (12 min) 27. Service Operations - Service Desk Function (17 min) 28. Service Operations - Technical, Application, and IT Operations Management Functions (10 min) 29. Service Operations - Incident and Problem Management (20 min) 30. Service Operations - Event and Access Management (15 min) 31. Service Operations - Request Fulfillment (11 min) 32. Continual Service Improvement (14 min) 33. ITIL® Exam Cram (8 min) Shipping Options Collection or Download from my Cloud Drive Standard Postage or Speed Service Courier (addition fee for postage applies) Courier (additional amount to cover courier applies)

R400

ITIL v3 Foundation CBT Nugget Video Training for Sale

Chat
SHARE IT WITH A FRIEND

Free Classifieds in South Africa. © 2006-2017 OLX